Certified Medical Assistant

Hampton, VA 23666

Posted: 12/06/2018 Industry: Medical Job Number: 5377
CTR Group is seeking a Patient Services Coordinator/Certified Medical Assistant in Hampton, VA.

Primary Responsibilities:
General Description
The patient services representative is responsible for a variety of activities related to patient intake and care. They serve as the first point of contact for patients entering the facility. They greet, check-in and check-out patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, testing, referrals, and file paperwork.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
Check patient into EMR system, verify all demographic information and update utilizing internal MDS policy
Verify correct ICD-10 and CPT codes are input into the order
Interview patients to complete insurance and permission to treat/privacy forms.
Collection of all copayments, coinsurances and patient balances. Work with financial counselor if necessary.
Complete and scan patient registrations
Provide any necessary lab orders, testing orders, referrals, itineraries, and directions to patient
Submit order for insurance authorization as needed
Schedule and confirm patient appointments, follow ups and physician referrals
Schedule diagnostic testing, referrals and procedures per physician order.
Provide any necessary lab orders, testing orders, referrals, itineraries, and directions to patient
Fax orders, referrals, office notes, test/lab reports and op notes to the scheduling facility
Communicate as needed with physician to facilitate peer-to-peer phone interview
Communicate as needed with physician and staff to alter order if there is a coding issue or contraindication
Answer telephone and direct calls to appropriate staff
Compile, receive and scan disability forms, medical charts, reports & correspondence.
Audit the fax batch and distribute medical records (i.E. Referrals, reports, records) into the appropriate patient chart.
Demonstrates accountability by consistently using appropriate resources and channels to problem solve issues.
Meets performance standards as set by the department and overall guidelines and expectations by TOA.
Maintains strict confidentiality of sensitive information. Demonstrates sharing of appropriate information and knowledge with team members; adheres to all HIPAA guidelines/regulations.
Balance daily collections and reconcile day sheet, turn into business office
Consistently ensures verbal communication is courteous, complete, and professional whether using phone or personal contact (coworkers).
Consistently ensures written communication is accurate, complete, and professional in look whether word processing or using email.
Demonstrates good work ethic by completing all tasks as requested and/or needed.
Consistently manages time effectively without impeding the work performance of others.
All other duties as assigned

Work Experience Requirements
Basic Typing and 10-key Skill
Filing, Scanning, Copying, Faxing
Organizational Skills
Detail Oriented
Basic Knowledge of Microsoft Office Products (Outlook, Excel, Word, Access)
Basic Medical Terminology
Basic Understanding of Insurance Billing Procedures and Practices
Ability to establish and maintain effective working relationships with patients, employees and the public
Must demonstrate critical thinking skills to manage day to day basic operations
Must be able to work steadily, efficiently and show constant vigilance to the detail of the work
Excellent Oral and Written Communication
Insurance Benefit Verification and Eligibility
EHR/EMR System
Proficient with Online Payer Resources
Posting patient payments
Education Requirement
High School Diploma/GED, however some trade course classes in accounting, business and communications would be helpful
Certified Medical Assistant

For a complete job description please complete an application at www.Careers.Ctrc.Com

Pay is D.O.E.
Weekly Pay you receive a paycheck every week
Comprehensive Benefits Medical, Dental, Vision, Vacation and Holiday
CTR Group is a full service staffing firm with over 30 years of experience in placing skilled professionals. We employ recruiters with training and expertise in the medical field that are dedicated to connecting your talents to our client's needs. We have multiple clients with positions available and can help you choose the best fit!

For Consideration for this position the Hampton area click Apply Now!

CTR Group is an equal employment opportunity employer. Candidates are selected based on qualifications and defined requirements of the job, not on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin or any other protected status. Further, CTR Group encourages United States' Veterans and persons with disabilities to apply for positions for which they are qualified.

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