Medical Office Assistant

Hampton, VA 23666

Posted: 01/11/2019 Industry: Medical Job Number: 5586
CTR Medical Staffing Group is seeling an Appointment Scheduler for their client in Hampton, VA.

The appointment scheduler is responsible for all incoming calls to the practice for patient appointments, functions as the primary phone operator and responsible for medical records request completion.
Answer phones appropriately and professionally transferring as needed
Make patient appointments following proper protocol
Obtain proper insurance referrals for patient appointments, as needed
Data entry for patient registration, paying attention to all alerts
Verify and make corrections to patient registration
Reschedule patients as appropriate
Monitoring physicians schedules for appropriate scheduling and template adherence
Daily review of patient encounters to insure that proper information is available for physician visit
Obtain reports and records from outside sources for patient chart
Provide requesting patients with work notes/ work restrictions (with the exception of Work Comp patients)
Preparing medical records requests
Check medical record line & after hours line on assigned day of the week and transferring messages from the line appropriately
Training of new staff
Retrieving archived records
Faxing notes, work notes, orders etc. To hospitals, physical therapy offices and primary care physicians as requested
Handling of all physician paperwork needing to be signed by the physician
Scanning records and signed paperwork into system, faxing to requestors
Other duties as assigned

Ability to communicate effectively and professionally with physicians and fellow co-workers
Demonstrates flexibility as a team member
Demonstrates reliability
Strong customer service background and skills
Strong computer skills
Demonstrates strong problem solving skills
Work Experience Requirements
1-2 Years of scheduling experience

High School Diploma

For immediate consideration send resume to apply.Ctrc.Com or contact the Medical Recruiter with resume, salary requirement and 3 professional references.
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