Boat Yard Manager
Lancaster, VA 22503 US
- Boat Yard Operations: Manage all aspects of the boat yard's daily operations, including hauling, launching, and storage of boats. Ensure that all work is performed safely and efficiently.
- Customer Service: Interact with customers to assess their needs, provide estimates, and offer expert guidance on boat maintenance, repair, and storage services. Maintain a high level of customer satisfaction.
- Staff Management: Supervise and train a team of skilled technicians, dockhands, and maintenance personnel. Allocate work assignments, set performance expectations, and monitor staff performance.
- Quality Assurance: Implement and maintain quality control processes to ensure that all boat maintenance and repair work meets or exceeds industry standards and customer expectations.
- Budget Management: Develop and manage the boat yard budget, ensuring efficient resource allocation, cost control, and profitability. Report on financial performance regularly.
- Facility Maintenance: Oversee the maintenance and cleanliness of the boat yard, ensuring a safe and organized working environment for both staff and customers.
- Compliance: Ensure compliance with all environmental, safety, and regulatory requirements, including the proper disposal of hazardous materials and adherence to marina policies.
- Inventory Management: Maintain an inventory of supplies, parts, and equipment necessary for boat yard operations. Work with ships store to order and manage inventory efficiently.
- Marketing and Promotion: Work with the marketing team to promote boat yard services, attract new customers, and enhance the marina's reputation within the boating community.
- Emergency Response: Be prepared to respond to emergencies and incidents involving boats, personnel, and the facility.
- Bachelor's degree in a relevant field or equivalent work experience.
- Proven experience in boat yard or marina management, including staff supervision.
- Strong knowledge of boat maintenance and repair practices.
- Excellent customer service skills and ability to build and maintain client relationships.
- Knowledge of environmental regulations and safety standards in the maritime industry.
- Exceptional organizational, communication, and leadership skills.
- Proficiency in using relevant software applications for inventory management and budgeting.
- Competitive salary and performance-based bonuses
- Health and retirement benefits
- Employee discounts on marina services
- Opportunities for professional development and advancement