Newport News, VA 23606
Patient Account Analyst position requires someone who is experienced in following up on outstanding A/R and has a comprehensive understanding of the laws and guidelines concerning medical claims, adept at analyzing complicated insurance data working in conjunction with insurance representatives and monitoring payment progress.
The Patient Account Analysts are responsible for ensuring payer responses are process correctly and timely. This position requires understanding of medical coding.
Major Duties and Responsibilities
Takes incoming calls that are not worked by reception and assist patient.
Must answer phone calls from patients and all company emails.
Responsible for uploading and electronically posting to NextGen.
Responsible for manually posting insurance payments and correspondences in a timely manner.
Must ensure all payer batches assigned to you have balanced and worked completely.
Ensures all payment total reports are turned in to Cash Control Daily.
Responsible for working collaboratively with Company Office Managers to insure all charges are reviewed and posted correctly.
Responsible for patient insurance verification (including worker comp) and assisting with demographic updates on patient accounts.
Review and research outstanding AR by utilizing tasks assigned in NextGen or Aging reports.
All other duties as requested by the Office.
Knowledge, Skills and Abilities
Knowledge of medical insurance billing/account receivables.
Knowledge of computer systems.
Knowledge of office equipment (i.E. Calculator, copier, fax, etc.).
Ability to read and understand oral and written instructions and follow written protocols.
Ability to examine documents for accuracy and completeness.
Ability to provide excellent customer service.
Ability to multi-task.
Skill in presenting information in an organized manner.
Skill in verbal and written communication.
High School diploma/GED.
Six to twelve months related experience/training.
CPC Certification is highly desired
Ability to stand and walk for periods of time.
Ability to sit for extended periods of time.
Ability to climb or balance for limited periods of time.
Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
Ability to grasp and hold up to 25 lbs.*
Ability to hear normal voice level communications in person or through the telephone.
Ability to speak clearly and understandably.
Excellent Time Management/Organized
Excellent Customer Service
Juggles Multiple Priorities
Accuracy and Attention to Detail
Accomplished in word processing and worksheet utilization
Pay rates typically starting at $15.00 to $17.00 per hour, plus overtime as needed!
Weekly Pay you receive a paycheck every week
Comprehensive Benefits Package
CTR Group is a full service staffing firm with over 30 years of experience in placing skilled trade's professionals. We employ a diverse team of recruiters that are dedicated to connecting your talents to our client's needs. We have multiple clients with positions available and can help you choose the best fit!
For Instant Consideration for this Patient Account Analyst/Coder job in Newport News, VA click Apply Now!