CTR Group is seeking a Prison Program Coordinator for a Spiritual Health & Wellness Center, a Non-Profit Organization in the Virginia Beach, VA area. Immediate opening and urgently hiring! Will be temp to hire for right person.
Pay Rate: $15.00 per Hour
40 Hours per Week.
SUMMARY:
Position is responsible for carrying out and supervising daily operations portion of current Prison Services Program. Responsibilities include continued monitoring of program to stay within budgeted expenses, proactively contacting and/or responding to wardens and chaplains, managing inmate correspondence and/or calls, mailing books/materials to correctional facility libraries and inmates, updating/maintaining Prison Services database, matching inmates with Company's mentor correspondents, and coordinating and training program volunteers
REQUIREMENTS:
- High School diploma or equivalent with business training or equivalent combination of education and experience.
- Minimum two year’s customer service and data entry experience required.
- Minimum two years’ office experience working with Microsoft Office products and Internet Explorer applications required
- Experience with membership management software (Aptify) preferred but not required.
- Knowledge of philosophy of the key principles in the Company's readings, particularly kindness, active patience and a service orientation is required.
- Good working knowledge of Company's resources and available services.
- Proficient skills required in Microsoft Office including Word, Outlook, Excel, Internet Explorer web-based applications.
- Knowledge of and familiarity with Company's published books is preferred.
- Working knowledge of membership management software programs (Aptify) preferred.
- Strong interpersonal/customer service skills required, including continuous demonstration of courtesy, friendliness, patience, kindness, cooperation with a service orientation.
- Excellent communication skills required -- oral, written, listening--to exchange information with variety of individuals.
- Requires strong skills in data entry, accuracy, proofreading and data analysis.
- Strong time-management and multi-tasking skills with ability to manage competing deadlines required.
- Strong interpersonal skills in tact, diplomacy, problem solving, and objectivity required.
- Requires excellent organization skills, detail orientation, ability to keep eye on bigger picture.
- Demonstrated ability to keep confidential all Prison Program and Company-related information, including donor, member, customer and staff information, is required.
- Ability to effectively supervise volunteers’ work, with average level of independent judgment, permitting latitude for independent decision-making with changing priorities.
- Ability to work effectively in a team environment, with the general public and co-workers – demonstrating patience, diplomacy, persistence, kindness, and clarity is required.
- Ability to motivate and provide a high level of service and display positive attitude toward helping others is required.
- Ability to prioritize and set objectives to achieve organizational, budgetary and departmental goals required.
- Demonstrated ability to follow through with and/or recommend improvements in the Prison Program and database.
- Ability to maintain a strong customer focus with demonstrated enthusiasm/respect in working with people from diverse backgrounds is required.
- High degree of emotional intelligence and maturity – demonstrating adaptability, engagement, and enthusiasm.
- A good sense of humor.
- Job is contingent upon satisfactory passing of standard background security check.
CTR Group has been a leader in its industry for over 30 years and is rated highly on Google, Indeed and Facebook for being a great company to work for. If you enjoy being a part of a great team, apply today and check out our website for more information.
CTR Group is an equal employment opportunity employer. Candidates are selected based on qualifications and defined requirements of the job, not on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin or any other protected status. Further, CTR Group encourages United States' Veterans and persons with disabilities to apply for positions for which they are qualified.
