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Welcome Advisor

Seattle, WA 98104

Posted: 04/01/2025 Industry: Administrative Job Number: 38632950 Pay Rate: $22 / hour

Job Description

CTR Group is seeking WELCOME ADVISORS - SENIOR LIVING. Immediate openings and urgently hiring! Fully Remote Positions available to candidates ANYWHERE in the US, except California and Hawaii.

  • Base Salary: $45,760 ($22.00 an hour) and Excellent Benefits
  • On Target Earnings: $74,000 ($28,024 variable bonus (Uncapped)
 
What you will do
  • Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
  • Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
  • Conduct in-depth initial consultation calls with families
  • Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
  • Act as the liaison between families and senior housing communities or care providers
 
What will make you successful:
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company’s first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.
Qualifications
  • Two or more years of experience in inside sales/inbound call center
  • History of exceeding sales targets
  • Ability to multitask; simultaneously talk on the phone and take notes on the computer
  • Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
  • Successfully complete new hire training program
 
Schedule
You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.
Compensation
  • Base Salary: $45,760 ($22.00 an hour)
  • On Target Earnings: $74,000 ($28,024 variable bonus (Uncapped)
  • Benefits:
  • 401(k) plus match
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time Off
CTR Group has been a leader in its industry for over 30 years and is rated highly on Google, Indeed and Facebook for being a great company to work for. If you enjoy being a part of a great team, apply today and check out our website for more information.
 
CTR Group is an equal employment opportunity employer. Candidates are selected based on qualifications and defined requirements of the job, not on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin or any other protected status. Further, CTR Group encourages United States' Veterans and persons with disabilities to apply for positions for which they are qualified.
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